“Be Winter Ready” in case of a power cut or gas emergency

  • Know your free emergency numbers: In a power cut dial 105 or, for a gas
    emergency, dial 0800 111999.
  • Prepare your home: Keep a torch handy and get your appliances serviced by a
    Gas Safe registered engineer to prevent carbon monoxide poisoning.
  • Register as a vulnerable customer: Vulnerable households can get extra
    support by signing up to the Priority Services Register:
  • Keep your eyes open: Keep an eye on the weather forecast and, if you have a
    power cut or a gas emergency, check on your neighbours.